Services

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 Virus, Malware and Junk-ware Removal,  Hardware Diagnostics,   Remote Assistance
Troubleshooting
Consultation
Home Networking
Wireless Networking
Office Networking
On-Site Repairs
Data Recovery Services
Password Removal
Hard Drive Replacement
Video Cards
Routers
Wireless Encryption
Broadband Installation
Data Transfer
Data Backup Devices
Off-Site and Cloud Backup
Local and On-Site Backup
Multi-media Presentations
Software Installation
Desktop and Laptop Upgrades
Operating System Installation
Special Order Parts
and more. 

We specialize in building Quality Custom Built Computers.   What ever your needs from simple home users or high end Gamer to the ultimate workstation, we can build it.   

We use the best quality parts your budget allows and strive to build your machine to last for years.  Our machines are backed by the manufacturer's warranty typically 3-5 years depending on the component.  Intel, or AMD based, is your choice, but we will help to guide you to the best machine your budget will allow.

As for pricing, our machines are competitively priced.  We do not sell low end units, but mid-grade and up we are extremely competitive.

We also offer units that cannot be built or bought "off the shelf" since each computer is customized to your needs and demands.

We also offer onsite setup for your new computer for very reasonable prices.

We also offer onsite service calls.  Some issues cannot be handled over the phone, or through remote assistance.

In these situations a "house call" may be necessary.  

Tech-Knuckle offers onsite to both business and home users.  

Examples of onsite calls would be networking issues, router setup or replacement, wireless printer installation, networking, file sharing etc.

Some issues cannot be addressed through an onsite service call.   These situations may include virus or malware cleanup,  hard drive integrity testing, hard disk replacement with data transfer, clean installation of an operating system, or data recovery, etc.   Due to time constraints these issues would need to be addressed in our office.

Many issues can be resolve through remote assistance.   This is a service we offer to all of our customers for both your convenience and ours.  

We do charge a resonable fee for this service.

We also offer system wide maintenance and management for our customers.  Please call our office for more information.

All customers have questions, we have answers. Our customers are always welcome to call for advice or just to have a question answered.   Please be aware that we may have to look for an answer as well so we may not have an immediate solution, but we will do our best to find one.

Data recovery can be accomplished in several different ways and is determined by the cause of the data loss.  The first option we look at is backup.  If a backup exists, it is a matter of bringing the data back to the device from the backup.

This is something that we can sometimes be successful in assisting the customer recover their lost files.  Many times this can be accomplished in our store depending on the circumstances.

In the case of a failed hard drive we attempt to recover data at our store first.   Mechanical drives, Solid State Drives, and Flash Memory are all candidates for our recovery service.  In case we cannot perform the recovery in store we have options we can refer our customers to for more in depth recovery.